National Student Survey 2020: Results for Business and Management Studies

The 2020 iteration of the National Student Survey (NSS) was open to students from 6 January 2020 to 30 April 2020, and the results were published on 15 July 2020. A total of 161 institutions provided an NSS return for Business & Management, one fewer than in 2019. As with the response rate for all students, the response rate specifically for Business & Management students declined to 69% from 72% in 2019.

The Chartered ABS has incorporated the NSS results for Business & Management into a single spreadsheet which can be filtered by institution and question. The spreadsheet contains drop-down menus for each question enabling users to easily view the average scores by provider mission group and region. There is also a table which compares the results for Business & Management with the average score across all subject areas. A new addition to this year’s spreadsheet are the average scores for each question at the level of the constituent subjects within the field of Business & Management (e.g. Accounting, Finance, Marketing, etc).

The period for which the 2020 NSS was open for responses overlaps with the outbreak of COVID-19 and the UK entering “lockdown”. However, additional analysis from the NSS shows that while there were some variations across the data compared to previous surveys, there was no evidence that the results have been significantly impacted by the pandemic.

You can read and download our analysis of the results here.

You can find more detailed commentary on the results here.